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Vista San Diego North County Flooring Leader

Customer Service Request

At West Coast Flooring Center, Customer Service Request satisfaction is at the heart of everything we do. Whether you need assistance with a product, have questions about your order, or require professional advice, our dedicated customer service team is here to help. Submitting a service request is quick, straightforward, and designed to get you the support you need.

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Customer Reviews

Christine C.

West Coast was a similar cost for the material and the introduce without the additional conveyance and cerebral pain. What’s more, …they assumed the liability for it as far as possible they through and through. Moreover, they followed up during the introduce and after to perceive how it was heading off agreeable to me. They were awesome‼. I energetically suggest Irene Navarro and her team at West Coast Flooring for all flooring needs!

Christine C.

Carlsbad, San Diego, CA

Chris K.

We purchased wood flooring from West Coast a couple years ago for our rental house and worked with CJ to find the product that matched the existing floor. We were finally ready to have it installed and went back to CJ and she came out and measured the rooms and the installers started installing it yesterday.

Chris K.

San Marcos, CA

Noinne J.

Flooring installer Alex is exceptional. The most competent hardest working Tradesmen I have ever had doing work at my home. In addition to his competency he is a very kind person Accommodating my request to modify his installation plan so I could have access to put an Ill cat in a bedroom. Alex accomplished more by himself in one day than a crew of six men could have.

Noinne J.

Vista, CA

Gayle M.

West Coast Flooring simply finished putting in new flooring all through our home and worked admirably. The activity was begun and completed on schedule. The two men that introduced the porcelain tile in each of the three of our washrooms showed up on schedule, worked industriously, and made an awesome showing. Next came the extravagance vinyl planking that was introduced all through the remainder of the house.

Gayle M.

Kim R.

The procedure to get new floors introduced by West Coast Flooring Center was so natural. Woody and the remainder of the staff are educated. I took tests home, settled on flooring and booked a statement. Woody was on schedule and was intensive and clarified the entire procedure. The statement was anything but difficult to peruse and was amazingly serious. I had three statements by different organizations and by a long shot, West Coast Flooring was the best estimating.

Kim R.

Escondido CA

Shawn T.

We expected to install flooring on the second floor of my home to supplant the old covering. As a DIYer, I needed to self introduce and I had a great deal of inquiries. Alfonso was anything but difficult to converse with and had a word of wisdom. West Coast Flooring was straightforward on what is given and what I expected to my undertaking. Straight forward, neighborly, sensible prices…just great individuals.

Shawn T.

San Marcos, CA

Richard D.

We simply had West Coast Flooring back at our home again today and I’m so content with the outcomes. In the past they’ve introduced all my upstairs floor covering and hardwood downstairs..which I’ve been content with for a couple of years. Because of the incomparable Costco administrations refund the cost was extremely serious. So it appeared well and good to utilize a know organization I’m so cheerful I did.

Richard D.

Julie S.

Truly 5 stars in all honesty! We worked with Alex and she was tolerant and truly thinks about the diverse flooring materials. Her chief Woody was likewise extremely supportive with some specialized stuff. Hass and his group were magnificent, they put in new flooring all through my whole house. They were well disposed and expert, I would have a sense of security disregarding them in my home.

Julie S.

Vista CA

Roxana C.

WOW! We had a wonderful experience with West Coast Flooring in Vista. We worked with Woody – who was exceptional throughout the entire process. From direction in selecting the right flooring for our family (this store has a ton of beautiful options!), to getting us the best price and finally ensuring we got our flooring when we needed it, he exceeded our expectations.

Roxana C.

Carlsbad, CA

Kurt A.

Amazing! We had an awesome involvement in West Coast Flooring in Vista. We worked with Woody – who was remarkable all through the whole procedure. From course in choosing the correct ground surface for our family (this store has a huge amount of delightful alternatives!), to getting us the best cost lastly guaranteeing we got our deck when we required it, he surpassed our desires.

Kurt A.

La Costa Carlsbad, CA

Kristal R.

West Coast Flooring has been a GREAT asset for quality rug at excessively low costs for our family. They have the biggest determination of rug remainders that makes re-trying a room fast and simple. The staff is overly cordial and we will purchase again soon with them when we finish our most up to date rebuild! Much appreciated again West Coast Flooring!!

Kristal R.

Escondido, CA

Dee B.

Astounding help and stunning costs. Project lead Sandra dealt with all the extraordinary nature of ground surface and kept me on the up and up of everything during my whole remodel. Costs are altogether lower contrasted with 2 different contenders.

Dee B.

Customer Service Request at West Coast Flooring Center


How to Submit a Customer Service Request

We’ve streamlined the process to make reaching out effortless. Here’s how you can submit a request:

  1. Visit Our Official URL: Head to the West Coast Flooring Center URL and navigate to the “Customer Service” section.
  2. Fill Out the Service Request Form: Provide your details, including name, contact information, and a brief description of your issue or inquiry.
  3. Attach Supporting Documents (if applicable): For order-related concerns, you can upload your receipt or relevant files for faster assistance.
  4. Submit Your Request: Once you hit “Submit,” our team will review your case and respond promptly.

What Can We Help With?

Our customer service team is equipped to assist with a wide range of inquiries, including but not limited to:

  • Order Status Updates: Track your order in real-time.
  • Product Information: Get details about flooring materials, maintenance, and installation.
  • Returns and Refunds: Resolve issues with products that don’t meet your expectations.
  • Technical Support: Troubleshoot website navigation or account-related issues.
  • Custom Quotes: Receive tailored solutions for bulk purchases or special projects.

Commitment to Prompt Responses

We understand that your time is valuable. Our team is committed to providing prompt and efficient resolutions to all customer requests. Upon submission of your service request:

  • Acknowledgment Email: You’ll receive an immediate confirmation with a reference number for tracking.
  • Response Time: Most inquiries are addressed within 24-48 hours.
  • Follow-Up: If your issue requires further action, we’ll keep you updated every step of the way.

Contact Our Customer Support Team

If you prefer direct communication, you can reach us through the following channels:

  • Phone Support: Call our hotline during business hours for instant assistance.
  • Live Chat: Accessible via our URL, chat with a representative in real-time.
  • Email Support: Send your inquiries to our dedicated customer service email address.

Why Choose West Coast Flooring Center?

At West Coast Flooring Center, we’re more than just a flooring provider—we’re your trusted partner in transforming spaces. Our customer-first approach ensures that every request is handled with care, professionalism, and urgency. From browsing our new arrivals to resolving post-purchase concerns, we’re here to make your experience seamless and enjoyable.


West Coast Mobile Showroom

Free Flooring Design and Sample Floors

  • West Coast Flooring come to your Home or Office
  • Professional Floor Design will come to you.
  • Free Floor Sample for you.
  • Free in Home Estimate.
  • Free Project Consultation
Serving Areas
Central San Diego

A.- Adams Park | Allied Gardens | Alta Vista | Altadena | Alvarado Estates | Azalea Park
B.- Balboa Park | Bankers Hill | Barrio Logan | Bay Ho | Bay Park | Bay Terraces | Beach Barber Tract | Bird Rock | Birdland | Broadway Heights
C.- City Heights | Civita | Clairemont Mesa | Colina del Sol | College Area | College East | College West | Columbia | Core | Corridor | Cortez Hill | Country Club
D.- Del Cerro | Del Mar Heights | Del Mar Mesa | Downtown
E.- East Village | El Cerrito | Emerald Hills | Encanto |
F.- Fairmount Park | Fairmount Village | Fleet Ridge | Fox Canyon |
G.- Gaslamp Quarter | Gateway | Golden Hill | Grant Hill | Grantville
H.- Harbor Island | Harborview | Hidden Valley | Hillcrest | Hollywood Park | Hotel Circle
I.- Islenair |
K.- Kearny Mesa | Kensington |
L.- La Jolla | La Playa | Lake Murray | Liberty Station | Lincoln Park | Linda Vista | Little Italy | Logan Heights | Loma Alta | Loma Palisades | Lomita Village | Lower Hermosa |
M.- Marina | Memorial | Middletown | Midway | Mira Mesa | Miramar | Mission Bay Park | Mission Beach | Mission Hills | Mission Valley | Montclair | Morena | Mount Hope | Mountain View | Muirlands |
N.- Normal Heights | North Bay Terrace | North Park |
O.- Oak Park | Ocean Beach | Old Town | Otay Mesa |
P.- Pacific Beach | Palm City | Paradise Hills | Point Loma | R.- Redwood Village | Ridgeview | Rolando | Roseville |
S.- San Carlos | Shelltown | Shelter Island | Sherman Heights | Skyline | South Park | Stockton | Sunset Cliffs | Swan Canyon |
T.- Tierrasanta | Torrey Pines |
U.- University City | University Heights |
V.- Valencia Park | Via de la Valle | Village of La Jolla | Webster | Wooded Area

South San Diego Flooring
East San Diego Flooring

Carmel Valley  | Carlsbad  | Escondido  | Oceanside  | Solana Beach  | Poway  | Rancho Santa Fe  | Rancho Penasquitos  | Rancho Bernardo  | Jamul  | Fallbrook  | Encinitas  | Del Mar  | San Marcos  | Vista


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